Privacy Policy
Aapki jaankari kaise collect aur use hoti hai.
Last updated: 25 October 2026
Shiva Online Book ID ("we", "us") respects your privacy. This policy explains what information we collect when you visit shivabookid.com or contact us, how we use it, and the choices you have.
1. Information we collect
- Details you share with us, such as your name, phone / WhatsApp number and messages when you contact our support team.
- Transaction references, such as the UPI or bank reference you share to confirm a deposit or withdrawal. We do not ask for or store card numbers, CVV, PINs or net-banking passwords.
- Technical data, such as browser type, device, pages visited and approximate location, collected through standard server logs and cookies.
2. How we use your information
- To create and manage the ID you request and to respond to your support messages.
- To confirm deposits and process withdrawals.
- To keep the website secure, prevent fraud and improve our services.
- To send you service updates. You can ask us to stop at any time.
3. Sharing
We do not sell your personal information. We share it only with the platform on which your ID is created, with payment providers to complete transactions, and with authorities where the law requires it.
4. Cookies
We use essential cookies to keep the website working and basic analytics to understand how pages are used. You can block cookies in your browser settings; some parts of the site may then not work as expected.
5. Data security and retention
The website uses SSL encryption. We keep your information only as long as needed for the purposes above or as required by law, and then delete it.
6. Your choices
You can ask us to access, correct or delete your information by messaging our support team on WhatsApp.
7. Age restriction
Our services are only for people aged 18 and above. We do not knowingly collect information from anyone under 18.
8. Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it was last changed.
9. Contact
For any privacy question, contact us on WhatsApp through the Contact Us page.